About MSI

As a leading MGA, MSI thrives on finding specialized solutions for the important risks facing individuals and businesses. Our distribution partners count on us for a broad portfolio of products and access to insurer and reinsurer capacity — helping them grow their business and meet their customers’ unique needs.

Our team of experts and advanced technology platforms deliver responsive, reliable service at every stage — from underwriting and policy issuance to claims and beyond.

Download the MSI One-Pager here.

A Better Claims Experience

At MSI, we believe a great insurance experience doesn’t end with the policy — it begins when you file a claim.

When the unexpected happens, you need a claims team that moves quickly and cares deeply. That’s why we’ve built a hybrid claims model that combines the personal attention of in-house experts with the speed and scalability of trusted outside specialists.

Whether it’s a routine claim or a complex loss, our dedicated team is here to guide you every step of the way and get you back on track fast.

Personal Lines Expertise

Our Personal Lines team specializes in comprehensive insurance solutions tailored to meet the diverse needs of our agent partners and their customers.

From admitted and E&S homeowners policies to customizable flood coverage and innovative investor products, MSI provides flexible options designed to protect homes and investments with confidence.

Backed by deep industry expertise and a commitment to exceptional service, we help our agents deliver competitive, dependable solutions to their customers — wherever they may call “home.”

MSI protects more than one million personal customers nationwide — from renters just starting out, to growing families, to homeowners along the coast.

Download the Personal Lines One-Pager Here.